Dugson offers the following services that support continuous process automation and provide organizational improvement strategies and accelerate projects delivery to operations.

1. QUALITY ASSURANCE AS A SERVICE (QAAS)
  • Maturity Assessment.
  • Organizational Policy.
  • Organizational Test Strategy.
  • Test Management Advisory.
  • QA Delivery.
  • Test Framework & Processes.
  • QA implementation & Improvement.
  • Test Methodologies design & Improvement.
  • Test Environment Management.
  • Training.
2. PERFORMANCE TESTING AS A SERVICE (PTAAS)
  • Performance Strategy.
  • Performance Processes.
  • Tools Installation and Configuration.
  • Test Methodologies design & Improvement.
  • Training.
    • 3. AUTOMATION TESTING AS A SERVICE (ATAAS)
  • Test Strategy.
  • Automation Framework.
  • Automation Processes.
  • Automation Delivery.
  • Service Virtualization.
  • Tools Installation and Configuration.
  • Digital Mobile.
  • Training.
    • 4. APPLICATION SECURITY TESTING AS A SERVICE (ASTAAS)
  • Security Strategy
  • Security Processes
  • Security Service Delivery
  • Tools Installation & Configuration
  • Training
    • 5. ARTIFICIAL INTELLIGENCE

    Assist businesses to generate revenue and drive business growth through: 

  • Customer acquisition
  • Customer Care
  • Retention and Recovery

    Channels: Website | Mobile App | Social Media | IVR deflection

    • 6. DevSecOps Implementation.
    • Code – Code development and review, static code analysis, continuous integration tools
    • Build – Version control tools, code merging, build status
    • Test – Continuous testing, test automation and results to determine performance
    • Package – Artifact repository, application pre-deployment staging
    • Release – Change management, release approvals, release automation, provisioning
    • Configure – Infrastructure configuration and management, infrastructure as code tools
    • Monitor – Applications performance monitoring, end user experience
    7. ROBOTIC PROCESS AUTOMATION

    Assist businesses to improve process efficiencies and reduce human errors

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    Medical

  • Medical billing coding
  • Member eligibility
  • Report automation
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    E-commerce

    • New  item  creation in catalog.
    • Shipping notifications
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    Telecom/IT

    • Service requests
    • Order creation
    • Customer Billing
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    HR

    • New hire onboarding
    • Benefits administration
    • Candidate screening
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    Finance

    • Month-end reconciliation
    • Fraud claims discovery
    • Invoice Processing
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    Insurance

    • Month-end reconciliation
    • Fraud claims discovery
    • Invoice Processing

    www.dugsonconsulting.co.za

    Creating client value by applying renewed and fresh thinking elegant approach and focusing on enabling organizations to realize their goals

    Please download our PDF brochure here.

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    We are committed to building real partnerships with our clients, through extensive consultation and constant communication to provide the solutions and services best suited to our client’s individual needs and budgetary requirements.

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    CONTACT US
    UAE Dubai, Business bay,
    Citadel

    email:  info@dugsonconsulting.co.za
    call:+971 54 462 3031